Is it possible to return or exchange of goods?

Within 14 days from the date of purchase, you can return the product purchased in our store товар, and we are obliged to take it back with a refund or exchange it for another. This is our duty - in accordance with the Law of Ukraine "On Protection of Consumer Rights".

Why can we refuse you?

  • the product must be new and free from signs of use
  • the product must not have defects arising from attempts to use it incorrectly - for example, tears and scratches on the protective film of the batteries that appeared when they were not installed correctly
  • the product must not have traces indicating an attempt to open, repair or other violations of warranty service - this mainly applies to flashlights

If the product looks like a new one, we will refund your money without unnecessary delays or exchange it for another one at your request. Successful online trading implies a good seller's reputation. It takes a long time to earn, but you can lose it quickly - we don't need it!

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